Shipping Policy

Shipping Processing Time
All orders will be processed within 1-3 business days after payment confirmation. Customised items may require a longer processing time, which will be advised at the time of order confirmation.

Shipping Methods
We offer a variety of shipping methods, including standard courier, expedited courier, etc. Customers can choose the appropriate service according to their needs.

Shipping Area
We support worldwide shipping, please refer to the shipping cost and estimated shipping schedule below for specific countries and regions.

Shipping Charges
The shipping cost will be calculated automatically based on the order amount, shipping method and destination, and will be displayed during checkout.

Tracking Information
Once an order is shipped, customers will receive a confirmation email with a tracking number to keep track of the order status.

Duties and Taxes
Customs duties or taxes may be charged by the destination country and the customer is responsible for the charges. Please check with your local customs office for specific regulations.

Loss or Damage
If an order is lost or damaged in transit, please contact us and we will assist and provide a solution.

Customer Service
If you have any shipping related questions, please feel free to contact our customer service team and we will be happy to assist you.

Shipping Costs and Estimated Shipping Schedule
Country/Region Shipping Cost (USD) Estimated Shipping Schedule (Business Days)
China 5.00 5-7
USA 10.00 7-12
Canada 12.00 7-12
UK 15.00 10-15
Germany 15.00 10-15
Australia 18.00 10-15
New Zealand 20.00 10-15
Japan 8.00 5-10
Korea 8.00 5-10
Singapore 12.00 5-10

Please note: The above shipping costs and times are estimates and are subject to change due to shipping method, weather and other uncontrollable factors. Thank you for your support of Xinheze Sportswear Women's Store!